Smart content with a human touch.
I help teams turn complex systems into clear, AI-powered confident experiences, one screen (or sentence) at a time. Explore the work, the words, and the strategy behind each experience.
Content & UX Writing
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Alight Omni-Channel Content
Wrote personalized messages across the Alight Worklife platform: emails, texts, push notifications, and articles to help users navigate wellbeing and benefits with clarity and ease. -
Alight AI Conversational Design
Designed natural chatbot dialogue for Alight’s virtual assistant, guiding users through benefits, tasks, and common questions with supportive, human-centered language. -
Esurance How-To Videos
Scripted friendly, step-by-step video guides for emergency scenarios, helping drivers feel confident and prepared during moments of stress or uncertainty. -
Stella’s Playground Social Media
Write social content to drive donations and community engagement and keep followers updated on progress. -
Stella’s Playground Content
Crafted website copy and automated responses to reflect the warmth, whimsy, and community spirit of Stella’s Playground fundraising efforts. -
Northwestern Mutual Product Page
Wrote benefit-driven copy for Northwestern Mutual, helping policyholders understand how to convert a life insurance payout into lasting income for their beneficiaries. -
Northwestern Mutual Product Page
Wrote compassionate, informative copy explaining Northwestern Mutual’s Terminal Illness Benefit, helping policyholders understand how to access accelerated funds with clarity and peace of mind.